"It is my privilege and with great pleasure to document my experience with DeHaan Masonry & Restoration, first and foremost I have to comment that the professionalism and overall customer service was stellar, I phoned the company to get an estimate for required cement work, and spoke directly to Damon DeHaan, this 1st encounter made me feel like a valued customer and that my project whether large or small was priority number #1, when he indicated that he can be at my house within 30 minutes, he was on-time, very customer service oriented, and knowledgeable about his profession. He took required measurements, pictures and later sent me the requested quote."
"I reviewed the actual quote and scope of work to be completed, and based on service rendered decided to hire Damon and his team to complete several projects at my residence which consisted of: Cement work required for my front porch and drive-way entrance, Tuck pointing, Tilting of soil and the installation of sod throughout my back yard Rebuild my flower box with a recommended drain."
"Words can not express the QUALITY of work received and the final outcome, my neighbors are still talking about it and I am personally very Impressed. I recommend DeHaan Masonry & Restoration very highly for any of your cement related projects, they are family oriented and get the job done right the first time, this was my first encounter with the company and one of the BEST decisions I have made."
"Thank you again Damon for an excellent job, keep up the Great Job!"
- Fred Powell - Chicago, Illinois
"My wife and I had recently contracted DeHaan Masonry & Restoration to do some repairs around our home. They were the first of three quotes that my wife and I had set up. To be honest with you this company came recommended from a friend of mine, but we set up two more estimates because we were raised to get three quotes."
"Damon (the rep), came out to my home and quickly identified the issues that we had. I could tell he knew what he was talking about and was not giving me a salesman pitch (I am also in home improvement). Truth is that we signed up that evening with Damon because we felt that he was the right guy. The price wasn't bad, but we were confident that he would do the job right . We actually cancelled our other two estimates and broke protocol. We were told by one of the other companies that they would beat the price if they were allowed to come out. I am a price conscious person, but i do want quality work and i understand that the cheapest guy isn't always the best choice in contractors."
"On the day of the repairs, they arrived with a three man crew and got right to work. I had to work around the area so I checked on them throughout the day. They were very respectful to my wife and kept me in the loop on their progress. They cleaned up after themselves and left the site in a manner that my children could go and play in the backyard. I have since recommended these guys to numerous people, including some of my own customers. I waited to write this because I wanted to see how the repairs had held... as expected they have held up just fine. I give this company my highest recommendation if you want a job done right and I will not hesitate to use them again. Thank you for the positive experience Damon."
- Kenneth Kirchner - New Lenox
"Damon, Thank you again for replacing my fireplace brick. The more I get used to it the more I LIKE IT! The mortar dried light(as promised) as the limestone hearth."
"My husband had the dry wall above it installed, with little to no problems, much to both our amazement. Thank you for all your input during the installation process - and your flexibility as I changed my mind."
- Jill Radnovich - Naperville, Illinois
"Damon, I just wanted to send you a quick note to say thank you for all your help in getting our new manufacturing plant up and running. On a project of our size (148,000 SF.) and rushed time frame, it was very important to have people I could depend on to do what they promised, within the time frame they guaranteed and within budget."
"You and your company did an outstanding job on every phase of this project you were involved in. Being in a small family business for the last 25 years I was very impressed with the way you and your family worked together to get the job done. Again, I just wanted to say thank you and if the need arises I will once again be calling you."
- Rick Berryman - Vice President & General Manager L & L Hardwood Flooring
"I own a six-flat apartment building in Calumet City, IL that DeHaan Masonry & Restoration recently did a partial tuckpoint job on. I had been informed by the City Inspector that the building would likely require tuckpointing within the year as the grout was developing holes and unfortunate portions of the brickwork was chipping badly, especially on the upper floors on 2 sides. Having secured five bids for the work, the first company I contacted did not follow through on their contract. DeHaan M&R, whose price was in the midrange of the bids, was contacted thereafter based on contract details, price, referrals, and prompt and professional response to my inquiries. The work was scheduled in a very reasonable time frame, they were timely beginning the work after a brief overrun and weather delay, they worked full days according to contract, kept me fully informed as work progessed, kept their work areas neat and free of debris daily, and from what I can see, I think the work performed provided me full measure of their contract and more. They were easy to work with, professional in demeanor and business practice, and the crew worked through cold weather and winds into the onset of winter this past December getting the job done.
"The work on my building and the professionalism displayed appear to be customary to DeHaan Masonry & Restoration, which referrals to me had indicated (an honest company providing honest work), and I, too, am happy to provide referral for them as I found the entire experience dealing with them to be exemplary. I may be contacted directly for referral purposes."
- Diane Liptak - Calumet City, Illinois
"I would like to thank you for your speedy attention to my project at my home, I realize it was a small job, but you craftsmanship and concern for the project was extremely appreciated, thanks so much and if any jobs come up I will refer them to your company."
- Tony J. Dibenedetto - Orland Park, Illinois
"Mr. DeHaan, I came across your card the other day and just wanted to drop you a short note regarding the repair service you provided for me last spring. You and your crew quickly and expertly completed what I would have considered a small masonry repair on the wall of my garage that affected the look and I am sure the value of my house. As you recall, I had someone else do the work a few years before. Your crew disassembled the wall allowing me to keep the same brick and also improved the structural componet of the wall with many more ties that the other firm had not done. It was a pleasure working with someone who had a knowledge and skill in the area. The work was done efficiently and upon completion my driveway and grass was cleaned and all material were collected and disposed of. The spot tuckpointing was great and blended well with the rest of the house. I appreciate your professional view that the whole house was not need of the tuckpointing and the spot tuckpointing allowed me to save money."
"I will be contacting you in the future as my son may have a need in his new house."
- Phil Boudreau - Alsip, Illinois
"When our forty year old porch had to be replaced and the face brick could not be salvaged or matched, we turned to DeHaan Masonry & Restoration. Damonand his team used wisconsin river rock for a creative solution. The work was completed in one day, and the cleanup was thorough. A loose window sill was also needed attention, and Damon took care of that problem and some minor tuck pointing issues."
"Damon knows his craft....... We highly recommend DeHaan Masonry & Restoration"
- Bob G - Burbank, Illinois
"The DeHaan performed my chimney repairs this past fall. The work was performed on schedule and at a reasonable cost. After the winter the repair work looks good with no evidence of continued water penetration and brick spalling. I found the DeHaan did the whole job in a professional manner - I am a happy customer who would gladly have them do addition work."
- Jim Cunnane - Naperville, Illinois
"Damon, I cannot thank you & your company enough or the superb work you performed. The price, workmanship and quickness in which the job was accomplished is incomparable. I obtained many many quotes and your professionalism was exceptional and the price was very very competitive . you explained the work to be performed with great detail and exceeded my expectations. Words cannot express my gratitude and I look forward to working with you again. Feel free to use me as a referral for any potential customers."
"I WILL GLADLY RECOMMEND YOU TO MY FAMILY AND FRIENDS. Again , many thanks and Have a blessed day."
- S.B. - Flossmoor, Illinois
"We are writing this brief note as a recommendation for the services of DeHaan Masonry & Restoration . DeHaan Masonry recently tuck pointed our 1928 brick bungalow and garage and we are very satisfied with the results because:"
(1) during the free estimate they took us around the building and gave us a detailed explanation for the proposed work,
(2) they satisfied our needs for scheduling the work and payment and,
(3) they came on time with the personnel needed to finish the job on time and thoroughly cleaned up after the work done, also
(4) some small extras were done to improve the overall appearance of our home.
"In general DeHaan Masonry performed a professional service for us and for our home."
- David and Carol Miller - Downers Grove, Illinois
"The purpose of this communication is to complement you and your staff for the satisfactory completion of my stoop enhancement project. Even though this was a small job your work crew led by Damon DeHaan was prompt, courteous, highly professional and thoroughly competent."
"I had only a general concept of what I wanted and Damon made suggestions which led to a finished product that exceeded my expectations. Please feel free to call upon me if you need a reference in the naperville area."
- Wilson C. Stockey - Naperville, Illinois
"We were impressed with your professional demeanor when you came to give us an estimate for revitalizing our tired and crumbling brick mailbox and wing walls. You were very personable and listened attentively to what work we wanted done."
"You were very honest and forthcoming with your recommendations for the work we needed done and what we did not presently require. We appreciated your walk around the property to tell us what you would do. We received your quote, which spelled out exactly what tasks you and your crew would do within the time you said it would."
"You showed up on time and your crew began doing job related tasks immediately. We appreciated how you walked us through what your crew was doing to our beat up brick mailbox and what to expect when they started doing the wing walls. Your crew was active, professional and appeared to thoroughly enjoy their job. We appreciated the little extras that you stated you would perform like tuck pointing a few of our window sills around the house that needed attention and the few cracks in the mortar around the house. Thank you for cleaning up the site and not leaving debris anywhere."
"Our mailbox and wing walls look great. The mortar matches the existing house perfectly; our neighbors have all had positive comments about the job. We appreciate your professionalism and that of your employees. Thank you again and we would recommend your company to anyone in a heartbeat."
- Marilyn and Larry Clemens - Satisfied Customers
"We recently hired Mr. Damon DeHaan to restore and repair our 28 year old brick mailbox structure at our home. The top of our structure had to be rebuilt while the lower portion and decorator wing-wall needed some masonry maintenance . His workmanship is superb in every sense of the word. Our mailbox is beautiful, and we could not be more pleased. He completed our structure about four days ago, and we have already had compliments on his work. We would highly recommend as he takes pride in his work and represents himself in a very professional manner."
- Mark and Debra Duffy - Orland Park, Illinois
"The office building repair and replacement was a rush job for safety reasons. The replacement of the walk ways was performed efficiently and expertly with a minimum of disruption of our business."
"The enclosure for the fire pit at my home is a vast improvement to the appearance of the back yard. My wife is delighted to have it finished and we are looking forward to use of the project. Thank you for clearing any remaining debris and cleaning the work site."
"I would be pleased to recommend you for both masonry and concrete work based on the work you performed for me."
- Anthony M. Barrett - Palos Heights and Orland Park, Illinois
"I want to thank you for the work on our 100 plus year old stone foundation. It turned out beautifully. The cleaning, parging, and painting of the foundation improved the appearance and the value of our home. The work was performed in an efficient and professional manner at a reasonable cost. I would certainly recommend your company to anyone needing maintenance or restoration of their stone foundation. It was a pleasure doing business with your company."
- Paul Gajewski - La Grange, Illinois
"I just wanted to say how nice it was working with such a professional company. I called to get an estimate and received a very quick response. Damon came out viewed the problems around my home and called me and explained everything very thoroughly. He mailed the estimate to me , it had everything explained in detail with the price included. We scheduled the work to be done."
"The work was done this morning in a timely manner. He walked the premises and went over the finished work, and asked if I had any questions. They left no mess!"
"I called a few Masonry Companies, many did not even call me back. I thought with the bad economy Companies would be jumping to return phone calls. I am very pleased with the work DeHaan Masonry did and would recommend them to others."
- Cheryl Lowe - Tinley Park, Illinois